People Power your Business Success

A new decade unfolds, and continued business success is on the minds of leaders and employees.  The primary advice I offer small business leaders is to ensure employees understand the business model, the competitive advantage, and service expectations for clients. Leaders should also gain an understanding of basic people practices such as job clarity and performance expectations, then manage and recognize staff so they can retain skilled talent.

Communication about how the business is doing and what may be changing, then encouraging input, is crucial. The biggest mistake small business owners make is to focus on elements they are most comfortable with such as financial management, customers or products and services, and overlooking solid employee practices—when it’s the people who power their business success.  Set your compass to focus on what’s most important – the collective talents of your employees.

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